Dana Air has introduced another customer-centric product called “Pay
with Dana Miles,’’ as part of efforts to enhance its service delivery to
its customers.
The Communications Manager of Dana Air, Mr Kingsley Ezenwa, said in a
statement on Friday in Lagos that with the “Pay with Dana Miles’’
initiative, frequent flyers could now use their miles as they desire for
payment for excess baggage or an upgrade from economy to business
class.
According to him, they can also use it to exchange miles for tickets
and still get loads of benefits attached to the frequent flyer programme
of the airline.
“We are excited to introduce the ‘Pay with Dana Miles’ initiative,
which offers our guests the opportunity to use their miles as they
desire.
“The pay with Dana Miles initiative is just our way of providing more
options for our guests and keeping our strategic mission, which is to
earn the loyalty and respect of our customers by consistently
demonstrating our commitment to service.’’
Ezenwa said the airline was also committed to providing affordable
regional air transport services that focuses on innovation, quality and
service excellence.
He said being a member of the airlines’ frequent flyer programme
offers an amazing opportunity to get value added services not just with
the airline but with its partners across Nigeria.
Ezenwa added that frequent flyers of the airline should expect more tailored benefits in the coming months.
He said: “Our Dana miles members need not worry anymore when there
are online payment issues, or bank issues, as they can get on their
system and use their miles for as many functions as they desire.
“Apart from all of these, members of our frequent flyer programme
also get extra value not just with us, but with our partners across
Nigeria, which include banks, hotels, cab companies and many more and
these benefits are tailored to the needs of our guests.’’
Source:: NAN
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